1. Acceptance of Terms
By using our services, you confirm that:
- You have the legal authority to enter into this agreement.
- You agree to comply with these terms and all applicable laws.
2. Services We Provide
Hub360 Multimedia offers:
- Web application development
- Mobile app development (iOS, Android, cross-platform)
- Desktop software development
- ICT educational programs for schools
- Technical consulting & support services
Service details are outlined in individual project proposals or contracts.
3. Client Responsibilities
Clients must:
- Provide accurate project information and requirements.
- Supply necessary materials (content, images, credentials, etc.).
- Maintain backups of their own data.
- Review and approve deliverables in a timely manner.
Clients are responsible for keeping their login credentials secure.
4. Payments & Billing
- Payment terms will be defined in the project contract or invoice.
- Deposits may be required before work begins.
- Late payments may delay project timelines.
- All fees are non-refundable unless stated otherwise.
Educational program revenue-sharing is governed by individual school agreements.
5. Intellectual Property
a. Hub360 Multimedia IP
We retain ownership of:
- Frameworks, libraries, and base code used in development.
- Course materials used in educational programs.
- Proprietary tools, systems, and processes.
b. Client Deliverables
After full payment:
- Clients own the final designs, applications, or websites delivered to them.
- Hub360 Multimedia may display completed projects in portfolios unless the client requests confidentiality.
6. Project Timelines
Timelines depend on:
- Client responsiveness.
- Scope changes.
- Availability of required materials.
Any delays caused by the client may extend the delivery date.
7. Revisions & Scope Changes
Revisions are permitted as stated in the project contract. Significant changes to features, design, or functionality may incur additional charges.
8. Warranty & Support
We provide:
- A limited warranty period for bug fixes (usually 30–90 days, depending on contract).
- Optional extended support or maintenance packages.
We are not responsible for issues arising from third-party modifications or hosting environments outside our control.
9. Educational Program Terms
Schools partnering with Hub360 Multimedia must:
- Provide agreed-upon facilities.
- Ensure student discipline and safety.
- Support program communication to parents.
Hub360 Multimedia will provide qualified instructors and training materials.
Revenue-sharing percentages and schedules are defined in each partnership agreement.
10. Limitation of Liability
Hub360 Multimedia is not responsible for:
- Loss of profits or business interruptions.
- Security breaches due to third-party hosting.
- Client misuse of delivered products.
- Any indirect or consequential damages.
Liability is limited to the amount paid for the specific service.
11. Termination
We may suspend or terminate service if:
- The client violates these Terms.
- Payments are not made.
- Misuse or illegal activity is detected.
Either party may terminate a contract according to the terms of the agreement.
12. Governing Law
These Terms are governed by the laws of Ghana.
13. Contact Information
For Terms-related inquiries:
Email: support@hub360multimedia.com
Location: Accra, Ghana